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FAQ
Welcome to Craft Happy Box's FAQ section! Here you'll find answers to common questions. If you don't find what you're looking for, feel free to email hello@crafthappyco.co.uk
Frequently asked questions
Printables
Printables (also known as digital downloads) are digital products that are instantly available to use after purchase. There is no physical product sent or received in the post - it's all online. Which means you can use it straight away after purchase!
After purchase your digital download will be available on the sale confirmation page. You will also receive an email with your digital download link which is valid for 1 month. (You can save your download on your own device or documents for future use).
You will receive an email with your digital download link which is valid for 1 month. You can save your download for future use on your own device. If you make an account on our website, your digital downloads will remain available here for 1 month, after which the link will expire, so please save your purchase on your own device.If you can't find your digital download and want to access it after the link has expired, please just email us hello@crafthappyco.co.uk - we'll have a record of your purchase and we'll email it to you again!
All printables are provided in PDF format. You don't need any special software to open and use these files - they can be opened on all computers in any web browser, and you can also share them on your smartphone on messages, email, WhatsApp and other apps. If you have problems with your file format and need help, please don't hesitate to contact us on hello@crafthappyco.co.uk
You can use your digital download as many times as you like after purchase - for example, print off 30 copies for your class to use! And do the same again next year if you use it again! All designs are originally illustrated by hand. Illustrations are copyright and intended for personal use only. Not for commercial use or resale - so please don't try to resell or make money from these products!
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